MagicQ - MQ80 Firmware Update Instructions

                  MagicQ MQ80 Firmware Update Instructions

**Do Not update Firmware unless you are aware of what you are doing and/or instructed by a ChamSys representative to do so**

  1. Download the latest MagicQ BETA software. Most recent firmware updates are included in the Beta Software.
  2. Disconnect any Wings and network devices and remove all USB drives from the console.
  3. Press Setup →View → System → View Status and change to the USB Links tab. If more than one USB device is shown, then disconnect all other MagicQ Wings and interfaces
  4. Put the cursor on the line for USB 1. Press CHANGE FIRMWARE and select the new firmware file. For correct new and current latest firmware - see the relevant console section at this link  https://secure.chamsys.co.uk/help/documentation/magicq/upgrading.html#_upgrading_firmware
  • MagicQ should then say " Starting firmware upgrade" and then a few seconds later " Sent start upgrade.”Do not touch anything or power off while the update is in progress – interrupting the upgrade could leave the Console in an unusable state and it will have to be returned to ChamSys for repair.
  • MagicQ will then wait between 5 and 10 seconds and then display messages "Sent firmware 1000", "Sent firmware 2000", and so on up to about "Sent firmware 76000".
  • It will then briefly say "Sent all firmware" and "Programmed Ok". If all is ok then it will say "Programmed OK"  and the console will restart.
  • If the console does not re-start, power off the console and restart it.

To inspect firmware versions on the console,  see this article linked here.

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