Re-Issuing Serials Via USB

Re-issuing Serials via USB QuickQ and MQ50/70

Important: This method requires the below OS versions, or higher. If the method fails, then the processor may need re-flashing with one of these versions first.

  • QuickQ – 20210810
  • MQ50/70 - v16

To re-issue the serial number of the console to the new part:

  1. Insert a USB storage drive into the console.
  2. Switch the console on. You should be presented with a white menu.
  3. On the console keypad (MagicQ consoles only), or using a USB keyboard, enter @ 8 times.
  4. You should now see a purple menu. Select Save serial request to USB.
  5. Make a note of the .txt file saved on the stick, open it on a PC and copy the contents.
  6. Open https://www.chamsys.co.uk/usbreissue and paste the copied text into the last field.
  7. Fill out the rest of the form, including the console serial number, and click on Next.
  8. Download and save the new .txt file generated to a USB drive.
  9. Insert the USB drive into the console and select Install serial response from USB. Select the downloaded .txt file.
  10. The console will now prompt you to install the .cdz (MagicQ) or .cdq (QuickQ) software from a USB drive.

Need help? Email: [email protected] / Tel: +44(0)2380 238 666

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