MQ50 / MQ70 / MQ250M console MagicQ not starting; Recovery
This is a Manual Snipped. It may be out of date here. However the latest manual version can be checked against this at this link click here.
MagicQ MQ50, MQ70 and MQ250M consoles feature a Recovery Mode allowing for the operating system to be re-installed. The Recovery button is located on the rear of the consoles. Recovery should only be used if the console is powering on, but MagicQ is not starting. Note the use of Recovery mode may erase user show files during the process.
To use Recovery:
- Power off the console
- Hold down the recovery button on the rear of the console
- Power on the console while continuing to hold the Recovery button
- After ~20 seconds release the recovery button, console will boot into Recovery Mode
- Select System Format in the Recovery menu
- Select Restore Boot partition
- After this completes, select back and shutdown the console, then Power back on the console.
If console doesn’t boot into MagicQ after following the above these steps can be followed:
- Download the latest MQ50/MQ70/MQ250M software installer from the ChamSys website (.cdz file) and copy onto a USB drive.
- Power off the console
- Hold down the recovery button on the rear of the console
- Power on the console while continuing to hold the Recovery button
- After ~20 seconds release the recovery button, console will boot into Recovery Mode
- Select System Format in the Recovery menu
- Select Format Internal Flash and Confirm, once complete select Back and shutdown the console
- Power on the console normally
- Console will boot automatically the MagicQ factory menu
- Select Update from USB stick and select the .cdz file on USB drive.
- Once complete console should then boot into MagicQ.